Our people. A dedicated team that knows your business.
At Alvelion, you don't deal with a helpdesk, but with people you know. Your dedicated team stays, year after year. And we make sure that team keeps getting better at its work.
Request an introductory meetingWhat goes wrong when people keep changing
Many business owners know this. A different face every year, and explaining how things work all over again each time.
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Always a new face
Your file goes from hand to hand. Nobody really knows your business.
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Knowledge that disappears
When an employee leaves, what they knew about you walks out of the door with them.
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Work that is left lying
At a busy firm, your question gets pushed back. You wait for an answer.
That is why we work with dedicated teams and invest in our people. That way the knowledge of your business stays with us, and with you.
A helpdesk, or a dedicated team
A helpdesk
Who is helping me today?
Who you speak to depends on who has time. You start again each time.
Your dedicated team
What has changed since last time?
You speak to people who already know your figures and your plans. They pick up where you left off.
How our people grow
Choosing carefully
We hire people who fit with us, in expertise and in attitude.
Training them ourselves
New colleagues learn the trade with us, with a fixed mentor and their own learning plan.
Continuing to learn
Rules change. That is why our people keep learning, through courses and sharing knowledge within the team.
Every year
Growing further
Those who want to go further get the room. Experienced colleagues in turn guide new colleagues.
In the other countries where we work, we also train and guide our people ourselves in the same way.
What this means for you
One dedicated contact
One person who knows your business and knows who does what in the team.
A team, not individuals
Bookkeeping, tax and advice work together on your file.
Knowledge that stays
What we know about your business, we record. It stays with the team.
An answer within one working day
Your team knows what it is about. That is how you get a good answer quickly.
Well-trained people
Everyone who works on your file has been trained by us and is guided.
People who stay
We invest in our people. That makes them want to stay.
You only need to tell your story once.
Your team knows your business, your figures and your plans. Every conversation starts where the last one ended.
Less explaining
You don't have to start over each time.
Faster answers
Your team knows straight away what it is about.
Better advice
Someone who knows your business sees sooner what is going on.
Trust
You know who you are dealing with.
We invest in our people
Profit goes into our work
What we earn, we reinvest: in our work, in our people and in their surroundings.
Training and guiding
In every country where we work, we train people ourselves and guide them.
A team that stays
People who grow and feel valued stay. You notice that as a client.
Frequently asked questions
You get one dedicated contact. That person knows your business and brings in the rest of the team where needed.
That is the aim. We deliberately work with dedicated teams. If something does change, we hand over your file carefully and tell you in advance.
Yes. We work in several countries with employees we train and guide ourselves. Your dedicated contact remains your first point of contact.
Through regular training, courses and sharing knowledge within the team. That way they keep up when rules change.
Because we don't pay out profit but reinvest it. Part of that goes into training and development. Good people who stay are the basis of good work.
Possibly. We choose carefully whom we hire. On our vacancies page you can see which positions are open.
Further reading
All articlesMeet your future team?
Tell us about your business. We'll show you who will be working for you. You'll hear back within one working day.
Request an introductory meeting