Letters. For every moment with your staff, under the cao.
Extend a contract or let it end, change hours or job, record a training, confirm a new step or write a reference. Choose the letter, fill in the details and the rules of the Retail Non-Food cao are added automatically.
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Frequently asked questions
For a contract of 6 months or more at least one month before the end, in writing, and on which terms. That is in the law. Late costs compensation up to one month's wage.
Not for a year of experience: the cao says employees have no right to that step in 2026 (article 6.2). Young employees under 21 do get their age increase. Giving a step voluntarily is always allowed.
Only if you use performance-related pay, for everyone from 21, after a year with a proper appraisal system. Very good or excellent gives 1 or 2 steps, sufficient 1 step, moderate or insufficient none. In the extra wage structure only very good still gives a step (annex 1a).
The cao has no scheme of its own, so the law applies. Training needed for the job you always pay yourself. For other training only if you agree repayment in writing beforehand. Our letter proposes 100% within 1 year, 50% within 2 years and 25% within 3 years.
Dismissal by the employer and a settlement agreement have major legal consequences. Our lawyers prefer to help you with that directly.
Would you rather we handled it?
We run payroll for shops and web shops under the Retail Non-Food cao: scale wages with age and steps, the increase on 1 January and 1 July, supplements, holiday pay, Pensioenfonds Detailhandel and the Social Fund. Tell us how many people you employ. You'll hear back within one working day.
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